For orders shipped outside of Arizona, we have a 14 day return policy. Items must be returned in the condition they were received, including all accessories, documentation, and packaging materials. Remember that if your order was shipped for free under our free shipping promo, the cost of outbound shipping will be deducted from your return credit.
For orders shipped within Arizona, all sales are final once delivered. However, customers may apply the full purchase price as a credit towards a different piano of equal or greater value within 30 days of the original purchase